Frequently Asked Questions
Everything you need to know about your official team gear and orders.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental U.S. Expedited shipping options are available at checkout for fans who need their gear faster.
Are the products on TEAM LA Store official merchandise?
Yes, all products sold on our site are 100% authentic, officially licensed merchandise from the NBA, NHL, MLB, and other major sporting leagues.
What is your return policy for team apparel?
We offer a 30-day return policy for most items in original, unworn condition with tags attached. Please note that custom jerseys and final sale items are non-returnable.
Can I customize a jersey with my own name?
Absolutely! We offer custom jersey options for select teams. Simply choose the 'Custom' option on the product page and enter your desired name and number.
How can I track my shipment?
Once your order ships, you will receive an email confirmation with a tracking number and a link to the carrier’s website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.